Sell responsibly

Seller Guidelines

These guidelines help sellers build buyer trust, reduce disputes, and maintain healthy marketplace performance.

Seller standards Exabay policies are built around safer buyer and seller relationships.

Exabay policy

Seller Guidelines

5 sections

1. Accurate listings

Seller standards

Product names, images, descriptions, specifications, prices, and stock counts should be truthful and kept up to date.

2. Reliable fulfillment

Seller standards

Sellers should prepare paid orders promptly, communicate clearly with buyers, and update order handling when fulfillment changes.

3. Professional communication

Seller standards

Sellers must communicate respectfully and should not request sensitive payment credentials or push buyers outside protected checkout channels.

4. Trust and verification

Seller standards

Business documents and payout details should remain accurate. Expired or incorrect records may delay verification or payouts.

5. Payout readiness

Seller standards

Payouts are based on eligible seller earnings after marketplace commission and depend on valid payout details and completed fulfillment.